Rob Koplowitz of Forrester Research recognizes CIO's value of Web 2.0

In my post on CIO.com, I talk about how Web 2.0 technologies have a consumer-side economic model of use and consumption that may be at odds with the policies of IT management. Many IT executives have expressed interest in Web 2.0 attributes such as Wikis, blogs, user-generated content and the like, but many do not know where to start.